Frequently Asked Questions

We have compiled a few questions that we are asked most often to help you find the information you are looking for, most likely the answer is provided below. If the answer you are looking for is not available or you have another questions in mind, please search the site or contact us.

Q1. I am new, what is the first thing I should do?

Q2. How can I register? Are there any charges?

Q3. How can I start buying shells?

Q4. How can I see the shell's details?

Q5. What are gallery and list views?

Q6. How can I pay for my orders?

Q7. Can I update the details of my account? How?


Q1. I am new, what is the first thing I should do?

A1. The first thing that you should do is to register. With your username and account you will have access to all facilities of the homepage and it allows you to buy shells. It also will give you access to prices. As a second advise: read the terms and conditions, this gives more information on buying shells in general.

Q2. How can I register? Are there any charges?

A2. Registering is for free, fast and easy. We are strict in our privacy policy and we never give your information to any third party.

Q3. How can I start buying shells?

A3. You can start buying shells by logging in with your username and password. Go to the available shells section, choose a shell and put it into your shopping basket by clicking the " I Buy " button. Additional details on how to complete your purchase are found in your shopping basket.

Q4. How can I see the shell's details?

A4. You can simply do any of the following: click on the image, family or species name or its locality. You instantly get a large image of the shell. In case of expensive shells (over 75 euro or 100 $) you can email Jecilia for an even more detailed view that will be mailed to you by email. If serious about buying you can ask expertise to either Sheila Tagaro or Guido Poppe.

Q5. What are gallery and list views?

A5. In gallery view, all thumbnails are shown of the searched shells, an easy way to view all shells. For fast retrieval of information use the list view, ideal for modem users.

Q6. How can I pay for my orders?

A6. We accept the following payments: Paypal, Bank transfer, Credit card payments, Postal Money Order, Check payment (additional charges) or Cash payment. The fastest payment methods are either by Paypal or Credit Card.

Q7. Can I update the details of my account? How?

A7.Once you have registered an account with us, you can update it anytime for any changes in your address or e-mail. Just go to the register section and click the "Update" folder tab. It is very important to keep your personal information updated.



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